SAS EuroBonus Updates: No More Award Booking, and some other services (2020)
Scandinavian Airlines (SAS) announced recently a series of updates to the EuroBonus program. It essentially comes down to:
- No more point earning for shops in the EuroBonus portal.
- No more transfers between EuroBonus and Coop points.
- No more Star Alliance award bookings.
These are times to be patient, and hopefully, in a few months, things will go back to normal. It’s been a hard year for the aviation industry, and the worst is yet to come.
They mention also that credit card point earning is still valid, as well as award booking on SAS.
I also noticed, for all of you who are Fortum customers, that my last EuroBonus credit of 250 points got reverted! What? I have never seen anything like this before. I understand if they put earnings on hold, but reverting transactions sounds crazy! I will follow up with them and try to find out if this is related to covid-19 or not.
Here are the press releases by SAS:
SAS EuroBonus Updates (2020)
TEMPORARY DISRUPTIONS IN SAS EUROBONUS SERVICES
2020-03-20
The corona outbreak has developed fast and globally, with a severe impact on both SAS and the airline industry. The safety of our travelers and employees will always be our highest priority, and we are following the development of the current situation closely. Due to the extraordinary circumstances, SAS has temporarily suspended a majority of traffic program and workforce.
The EuroBonus program will therefore operate with temporary limitations, which will impact some of EuroBonus member services, until circumstances have normalized. This includes e.g. temporary limitation of points payment in the EuroBonus shop and temporary suspension of transfer of points between SAS EuroBonus and COOP (Sweden).
Please note that other key parts of the EuroBonus program still operate as normal, e.g. the Point Sharing service, earning points on credit cards and shopping with EuroBonus partners. For the latest information about SAS tickets and bonus tickets with SAS and Star Alliance, please visit our FAQ.
We are sorry for any inconvenience.
SAS TEMPORARILY SUSPENDS NEW AWARD BOOKINGS ON STAR ALLIANCE PARTNERS BOTH ONLINE AND VIA CALL CENTER
2020-03-13
The corona outbreak has developed fast and globally, with a severe impact on both SAS and the airline industry. The safety of our travelers and employees will always be our highest priority, and we are following the development of the current situation closely.
Due to the extraordinary circumstances and a large amount of last-minute Star Alliance partner flight cancellations, outside SAS control, SAS needs to prioritize and assign its resources to support SAS passengers and will therefore temporarily suspend new award bookings on Star Alliance partners. If you have an existing Star Alliance bonus trips, it will be possible to rebook via the call center.
It will still be possible to book new bonus trips with SAS and Wideroe with flexible rules just as normal. We are sorry for any inconvenience.
THE SERVICES TO BUY EXTRA POINTS AND TRANSFER EXTRA POINTS ARE TEMPORARILY UNAVAILABLE
2020-03-02
The possibility to buy Extra Points has unfortunately been closed for some time and in addition, the service to Transfer points for a cost will be temporarily unavailable starting at 15.00 on 2 March 2020. The services will be unavailable until 31 May 2020.
If you need to top up your balance, we advise you to take the advantage of the Point Sharing service where you and your family members can pool your points. We apologize for any inconvenience.
